Frequently Asked Questions

Step 1: Discovery Call
‍Schedule a quick call with our team to discuss your business needs and the type of Virtual Assistant (VA) you’re looking for.
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Step 2: Source, Vet, and Present Candidates
‍We’ll handpick and screen top candidates tailored to your requirements. You’ll receive profiles of pre-vetted VAs and can conduct final interviews with our guidance.
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Step 3: Onboard and Start Working
‍Once you’ve chosen your VA, we’ll assist with onboarding to ensure a seamless start. From there, you’ll manage your VA directly.

If the role can be done remotely, we can help! Here are examples of roles we specialize in placing:
• Administrative VAs: Schedule management, email handling, and data entry.
• Customer Support VAs: Assisting with client inquiries and issue resolution.
• Marketing VAs: Social media management, content creation, and campaign tracking.
• Sales VAs: Lead generation, CRM updates, and follow-up calls.
• Finance VAs: Bookkeeping, invoicing, and financial reporting.
• Recruiting VAs: Candidate sourcing, interview scheduling, and onboarding support.
• Back-Office Support VAs: Data processing, document management, and system updates.
• General Virtual Assistants: A versatile option for handling a mix of tasks, such as research, reporting, and admin work.

We specialize in sourcing highly skilled talent exclusively from the Philippines. This allows us to focus on providing dedicated, motivated, and English-speaking professionals with extensive experience.

Our sourcing process includes:
• Multiple interviews
• Skills assessments tailored to the role
• English proficiency evaluations
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We also consider your specific requirements to ensure we find candidates who fit your company’s needs and culture.

The process typically takes 1-2 weeks, depending on the role’s complexity and availability of candidates. Some highly specialized roles may take slightly longer, but we’ll keep you updated throughout the process.‍

Yes! We ensure that all VAs are available to work in your preferred timezone, providing seamless communication and productivity.

We partner with reliable platforms that specialize in managing remote contractor payments. These platforms handle compliance, ensuring all payments are secure and legally compliant.

Yes, we provide a 12-month success guarantee. If the VA doesn’t meet your expectations, resigns, or is terminated within 12 months, we’ll replace them at no additional cost. Please note that this guarantee only applies to the original placement and does not restart with a replacement.

• Access to pre-vetted candidates
• Role-specific skills assessments
• English proficiency evaluations
• 12-month success guarantee

We charge a one-time placement fee for each VA placement. There are no ongoing fees or hidden charges. Contact us for pricing details.